Data Security

Casinos Score Privacy Policy – Your Information Is Completely Safe With Us

Here you'll find a clear explanation of what personal information Casinos Score collects, where it is stored, and how it is kept secure.

Last Updated: January 2026
SSL Encryption Your Data Is Never Sold GDPR-Compliant Available in Bengali

Introduction

Casinos Score takes the privacy of its members seriously. This Privacy Policy explains in detail what information we collect when you use Casinos Score, why we collect it, and how we keep it secure.

By creating an account or using the Casinos Score platform, you agree to this Privacy Policy. This policy forms an integral part of our Terms & Conditions.

To be clear: Casinos Score never sells your personal information to third parties. Your data is used solely to improve our services and meet legal obligations.

What Information We Collect

Casinos Score collects several types of information, which can broadly be grouped into three categories.

Data Type Example Mandatory
Identity-Related Name, date of birth, NID number Yes
Contact Us Email, phone number, address Yes
Financial Information Payment methods, transaction history Yes
Usage-Related Login time, game history, betting information Automatic
Technical Information IP address, device information, browser Automatic
Preference-Related Language settings, notification preferences Optional

During KYC verification, you may be asked to provide a copy of a government-issued ID, proof of address, and payment method details. This information is used solely to confirm your identity and age, and to prevent money laundering.

How We Collect Information

Casinos Score collects information through the following methods.

  • Registration Form: Information you provide directly when opening an account.
  • KYC Documents: Documents uploaded for identity verification.
  • Transaction Records: Information received from payment providers during deposits and withdrawals.
  • Automated Tracking: Your activity on the platform, such as logins, gameplay, clicks, and similar interactions.
  • Cookies & Technology: Data collected automatically while you browse and use the website.
  • Support Contact: Information provided when contacting support via live chat or email.

Purpose of Data Use

Casinos Score uses the information it collects for the purposes outlined below — and nothing beyond that.

  • To create, manage, and verify your account.
  • To process deposits and withdrawals.
  • To prevent fraud, money laundering, and other illegal activities.
  • To send relevant bonus and promotional offers (with your consent).
  • To improve platform services and analyze user experience.
  • To comply with legal and regulatory obligations.
  • To ensure responsible gaming and identify problematic behavior.

You can opt out of marketing emails or notifications at any time through your account settings or by contacting support.

Data Sharing Policy

Casinos Score never sells your personal data. However, limited information may be shared with third parties under specific circumstances.

  • Payment Provider: Necessary information is shared with Mobile Pay, Nagad, and similar providers to process transactions.
  • Game Provider: Limited session data may be shared with game providers for the purpose of running games.
  • Law Enforcement: Data may be disclosed under a court order or legal obligation.
  • KYC Partners: Approved third-party services may be used for identity verification.

Your information is never shared for any reason beyond those listed above. All partner companies are bound by strict confidentiality agreements.

Cookie Policy

Casinos Score uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Type Purpose Can Be Disabled
Essential Cookies Login Sessions & Security No
Functional Cookies Language settings, saved preferences Yes
Analytics Cookies User Behaviour Analysis Yes
Marketing Cookies Showing Relevant Advertisements Yes

You can disable non-essential cookies at any time through your browser settings. Note that doing so may affect certain features of the site.

Security Measures

Casinos Score uses industry-leading technology to protect your data. The core pillars of our security framework are:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Encrypted Storage: All sensitive data stored on our servers is kept in encrypted form.
  • Two-Factor Authentication (2FA): 2FA is available for added account security.
  • Firewall & Intrusion Detection: Advanced firewalls are active to defend against cyber attacks.
  • Regular Security Audits: Third-party experts regularly audit our systems.
  • Restricted Access: Only authorized staff can access your data, and every access is logged.

It is your responsibility to keep your account password and login details confidential. If you notice any suspicious activity, contact support immediately.

Data Retention Period

Casinos Score does not retain your data longer than necessary. Retention periods vary depending on the type of information.

  • Account Information: Up to 5 years while your account is active and after closure, as required by law.
  • Transaction Information: Retained for up to 7 years in accordance with financial regulatory requirements.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Support Conversations: Retained for up to 2 years after a dispute is resolved.
  • Marketing Data: Deleted immediately upon opt-out.

Your Rights

As a Casinos Score member, you have important rights over your own data.

Right to Access

You can request to know what personal information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can object to the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to Opt Out of Marketing

You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@casinosscore.app or reach out via live chat. We will respond within 30 days of receiving your request.

Minor Protection

Casinos Score strictly prohibits use by anyone under the age of 18. Our policy for protecting minors' privacy is as follows:

  • Age is verified at registration, and any account suspected of belonging to a minor is suspended immediately.
  • We do not knowingly collect data from minors. Any such data, if discovered, is deleted immediately.
  • If parents believe their child is using this platform, they should contact support immediately.

Changes to Privacy Policy

Casinos Score may update this Privacy Policy when necessary. If significant changes are made:

  • A notice will be sent to your registered email address.
  • You will be notified of any changes to your login time on the platform.
  • The last updated date at the top of this page will be revised accordingly.

If you do not agree to the updated policy, you will have the option to close your account. Continued use of the platform after any changes will be considered acceptance of the new policy.

Contact

Reach out to us for any questions, requests, or complaints regarding this Privacy Policy.

Email

Privacy@casinosscore.app

Live Chat

Active on the 24/7 support platform

We are committed to responding to all privacy-related requests within 30 days.

Our Commitment to Protecting Your Data

At Casinos Score, your privacy is reflected not just in our policies, but in every technical decision we make.

End-to-End Encryption

All data between your device and our servers is secured with 256-bit SSL encryption — no one can intercept it in transit.

Your Data Is Never Sold

Casinos Score never sells your data to advertisers or third parties — that is a core principle we stand by.

In Your Control

You have the right to request access to, correction of, or deletion of your personal data.

Regular Security Audits

Third-party experts regularly audit Casinos Score's systems to identify and address any vulnerabilities.

Limited Retention Period

Data is not retained beyond what is necessary. Once the legal retention period expires, it is securely deleted.

Transparent Policy in Bengali

Everything is written in plain, straightforward language — no complex legal jargon — so you can truly understand what you are reading.

Play with peace of mind — your data is safe with us

Satisfied with the Casinos Score Privacy Policy? Open an account now and start gaming in a secure environment.

Data Protected Licensed 24/7 Support

18+ only. For adults only. Please gamble responsibly.

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