You may have questions at any point while using Casinos Score. From registration and payments to bonuses and security — you'll find detailed answers to everything right here.
Casinos Score is a trusted online gaming platform in Bangladesh. Thousands of members play, deposit, withdraw, and enjoy various bonuses here every day. It's natural to have questions — especially if you're new.
This FAQ page has clear answers to the most commonly asked questions about Casinos Score. Use the search box below to look up keywords, or scroll through the categories.
Quick help: Search below or select a topic directly from the categories on the left.
No results found. Try searching with a different keyword.
Signing up at Casinos Score is quick and easy. Click the "Register" button at the top and complete the form in three simple steps:
Once done, a verification code will be sent to your email or by SMS. Enter the code and your account will be activated.
Casinos Score is strictly for adults. You must be 18 or older to register. Age is verified at the time of registration, followed by KYC verification using a valid ID.
No, only one account per person is allowed. Creating multiple accounts may result in all accounts being closed and balances forfeited. Please manage all your activity under a single account.
On the login page, click the "Forgot Password?" link. Enter your registered email or mobile number and a reset link or code will be sent to you. Use the code to set a new password.
KYC (Know Your Customer) is the identity verification process. You'll need to submit a copy of your National ID or passport before making a withdrawal. This keeps your account secure and helps prevent fraud.
To temporarily or permanently close your account, contact customer support. Make sure to withdraw your balance before closing. A self-exclusion option is also available as part of responsible gaming.
Casinos Score supports the most popular payment methods in Bangladesh:
With most payment methods, deposits are credited to your account instantly.
The minimum deposit at Casinos Score varies by payment method. Generally, Mobile Banking starts from BDT 500 and Bank Transfer from BDT 1,000. For more details, Payment Page Visit.
Withdrawal times vary by method:
Withdrawals may be delayed if KYC verification has not been completed.
Casinos Score generally does not charge any fees on withdrawals. However, your payment provider's own transaction fees may apply. Crypto withdrawals are subject to network fees.
First, wait 5–10 minutes. If the balance still hasn't appeared, contact customer support with your transaction ID or a screenshot. Issues are typically resolved within 24 hours.
Casinos Score offers an attractive welcome bonus package for new members. You can get up to 100% on your first deposit plus free spins. For more details, Promotions Page Visit.
Bonus funds cannot be withdrawn directly. You must wager the bonus amount a set number of times — this is the wagering requirement. For example, 30x means a ৳1,000 bonus requires ৳30,000 in total wagers. Terms vary by offer.
Casinos Score offers a weekly cashback deal every week. If you take losses within a qualifying period, a portion is returned to you as cashback. VIP members receive cashback at a higher rate.
Most bonuses can be used on slots. Use on Live Casino or table games may be restricted. Check the full terms of each offer for details.
Casinos Score has an extensive game library, including:
Yes. All games on Casinos Score are built by licensed software providers and use RNG (Random Number Generator) technology. They are regularly verified by independent third-party auditors.
Yes, nearly all games are fully supported on mobile browsers. You can play via Chrome or Safari on both iOS and Android. Performance may vary on older devices.
If your connection drops, the result of the current round is recorded on the server. Once you reconnect, you'll be able to see the outcome. Your wagered funds remain safe.
Yes. Casinos Score uses SSL 256-bit encryption to keep all your data secure. The platform is internationally licensed and undergoes regular security audits.
No. Casinos Score never sells your personal information to third parties. It may be shared with regulatory authorities only in specific circumstances required by law or as part of security measures. For more details, Privacy Policy Read more.
Log in to your account and go to Profile Settings. You'll find the 2FA option under the "Security" section. Enable it using your mobile number or an authenticator app. You'll be asked for a code every time you log in.
Change your password immediately and enable 2FA. Then notify customer support. You can also request a temporary lock on your account.
Casinos Score's VIP Program has multiple tiers. You earn points as you play and advance through the levels. Higher tiers unlock greater cashback, faster withdrawals, and a dedicated personal account manager.
Yes, points may expire if your account is inactive for a set period. Typically, points are forfeited after 90 days of inactivity. Playing regularly keeps this from happening.
Log in to your account and go to the Rewards section. You can view all available rewards there and redeem them directly. Cash rewards are credited to your balance instantly. For more information, Rewards Page Visit.
Find your referral link in the Profile section. When a friend registers using your link and makes their first deposit, you'll receive a referral bonus. There's no limit — the more you refer, the more you earn.
You can reach Casinos Score in several ways:
Support is available in Bengali.
Yes, Casinos Score's support team includes Bengali-speaking representatives. Ask your question in Bengali via live chat and you'll get a reply in Bengali.
Start by raising your complaint via Live Chat or email. If it isn't resolved within 48 hours, it can be escalated to a senior team. All complaints are recorded.
Casinos Score is committed to Responsible Gaming. Deposit limits, session time controls, and self-exclusion options are all available. To find out more, Responsible Gaming Page Visit.
See at a glance why millions of Bangladeshi players trust us.
Operating under an international license, with SSL encryption and regular audits to keep members safe.
The interface, support, and all content are available in Bengali — designed with Bangladeshi players in mind.
Deposit and withdraw easily using local payment methods including Mobile Pay, Nagad, and Rocket.
Reach us any time, day or night. Our Bengali-speaking support team is always ready to help.
Welcome bonuses, daily offers, cashback, and free spins make gaming even more rewarding.
Enjoy the full gaming experience from your smartphone. Play seamlessly in your browser — no separate app required.
If you didn't find your answer above, contact our support team directly. Or open an account right now and experience it for yourself.
18+ For adults only. Play Responsibly